Posted by blogmeister on
February 20, 2013
Well, I said in some ways because I am not sure if other services of Google are not like the one I am currently having a problem with.
A week ago, I received an email that they auto-renewed the domain that I registered. I had totally forgotten about that domain because I barely used it. I was not even expecting that the default setting in their web console for managing the domain for auto renewal was set to true.
So anyway, I called up my credit card company and they said the only way to waive the transaction is to call up the merchant.
Then I started sifting through Google’s help pages only to find out there is no way to contact customer support.
I mean, what the hell?! They put up a Contact link only to be diverted to useless pages where you have to read and read and read on possible solutions but not even 1 link that redirects me to a form so I could voice my complaint and have them cancel the auto renewal transaction.
Well, guess I just have to live with it. To be on the safe side, I deleted my credit card information in my Google Wallet account. That way, I won’t be screwed up with their unbeknownst to me default settings. If I want to buy something, then I will add my credit card information and delete it right away after the transaction.
Google screws customers in some ways and can never be trustedFound this useful? Donations appreciated to help keep this blog alive.