hold_no_more

It always annoys me whenever I call customer support and they put me on hold for so many minutes. Sure! I can take probably a minute or two. But more than that? No way!

Bet you heard of the phrase “time is gold”. Yes. Time is gold. Nobody wants their time wasted and waiting for so many minutes till customer support gets back to you can be a frustrating experience. And it happens quite often!

Which is why the #HoldNoMore movement is the perfect situation to try and hopefully minimizing putting clients on hold for so many minutes. This consumer movement seeks to amplify the voice of the frustrated masses in hopes of driving chance in the way companies treat their customers on call lines.

If companies would give me a huge discount for every minute wasted in my life then I do not mind. Then again, that is just wishful thinking, right?

Companies spend trillions of dollars a year in call centers to provide the 1-800 number to consumers– a channel that consumers hate using. Let’s demand a better use of these dollars and help transform the state of customer service for good.

Let us all chip in and do our part by helping spread the word on this movement. With enough media attention, like countless other consumer rights ‘movements, we can collectively demand that companies be held accountable for making us wait on hold to resolve our issues.

  • Here are a few facts on why we hate the dreaded 1-800:
    American consumers have wasted over 60 million precious hours waiting on hold. The average American’s life span is approximately 683,806 hrs (78 years old) – that’s 88 lives lived and lost! [Fonolo]
  • 270 billion customer service calls are handled annually, with roughly 50 percent unresolved [Frost]
  • 85% of consumers are put on hold [TalkTo]
  • 67% hang up – that’s 67% of consumers being unanswered, alone, and frustrated [Consumer Report]
  • 48% believe the customer service representatives who answer phone calls are not helpful. [TalkTo]
  • 85% of consumers are dissatisfied with their phone experience [Gartner]
  • 69% said they were on hold for too long [Harris]
  • The most cringe-worthy phrases customers don’t want to hear [Amex Survey]
  • “We’re unable to answer your question. Please call xxx-xxx-xxxx to speak to a representative from xxx team.”
  • “We’re sorry, but we’re experiencing unusually heavy call volumes. You can hold or try back at another time.”
  • “Your call is important to us. Please continue to hold.”

Bet some of these are very familiar to you. And sometimes it drove me nuts! Let us spread the word about this movement and how it can greatly help consumers not to have their lives wasted just being put on hold!

Tell your friends and spread the word!


ATT invented the 800 number, this group wanted to bring this to light in a humorous demonstration/protest

Property of the Holdnomore.org

Space is important nowadays when we use our smartphones. If you are the trigger finger happy type, then all the more that space is of utmost important.

I am sure you will get frustrated when you are currently taking some photos or shooting a video when suddenly you get a message that your iPhone device’s space is currently running out of extra space.

Sure, the cloud is an option but it is limited unless you pay a monthly subscription fee. I prefer to use a storage medium that I can pay 1 time with lots of huge space. Cloud storage is not a silver bullet for the mainstream because of its many limitations including WiFi availability, data plan fees and slow transfer rates which is particularly painful for large files and videos.

I even try to save my files by emailing them to myself. Not a very good way if you ask me. It works but it gives me a little bit of a hassle.

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We all deserve a better and simpler solution. I just got hold of a SanDisk iXpand Flash Drive and I have to say it has worked wonders for me. Simple to use, easy to transfer files back and forth. Heck, what more can I ask for?

ixpand_app

Here are a few facts about the SanDisk iXpand Flash Drive:

    • Easiest way to transfer photos & videos between iPhones, iPads, PCs and Mac computers
    • Transfer and store iPhone and iPad content without cloud, cables or Internet connections
    • Quickly free up memory on your iPhone and iPad
    • Automatically sync photos and videos from the camera roll when connected and option to delete the transferred content
    • Watch all popular-format movies directly from the drive
    • Contacts backup and restore
    • Available in 16GB, 32GB, 64GB* and now also at 128GB capacities
    • Durable design with flexible connector works with all iPhone/iPad cases

The SanDisk iXpand™ Flash Drive is compatible with:

    • iPhone and iPad models with a lightning connector and iOS 7.1 or higher
    • PC and Mac computers, Windows XP, Windows 7, Windows 8, Mac OS X v10.5+ – no drivers are needed.

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So how to use it? I simply inserted the drive into my iPhone device.

    1. On the iXpand Flash Drive, pull the Lightning connector slightly upward from inside the metal channel
    2. Plug the Lightning connector into your iPhone or iPad
    3. The drive will be automatically detected by your iPhone or iPad.
    4. When connected for the first time, you will be automatically guided to download and install the app from the App Store.
    5. Once app is downloaded, you can immediately start using the drive to transfer photos and files, or watch movies directly from the drive.

Having a medium where I can be able to transfer files helps a lot especially if it is not heavy. I already have a battery charger that feels heavy wherever I carry it around. iXpand does not add to that problem as it is very lightweight, compact but best of all very useful when it comes to storage.

The SanDisk iXpand has a mailing list where users can receive SanDisk’s latest consumer news and offers.

Even better is the fact that you can get a special limited time $50 off (over 45% off) unique discount coupon for a SanDisk iXpand 64GB. Get one now!

Want to get your iXpand today? Click here for a special blogger program limited time $50 off coupon towards a 64GB iXpand.

Not ready to purchase yet? Drop in your name here to get our latest offers.

This is a sponsored conversation written by me on behalf of SanDisk. The opinions and text are all mine.

Dripthat is a collection of drips which means an exclusive collection of photos or videos, shared how you want, when you want and with who you want.

Sounds familiar? Well yes. You may think that this is what social media sites do. True. But there is something different with this drip.

Ever had your photos and videos merged in one album? Bet not, right? Dripthat can do that. You can even spread out photos and videos throughout the day, week or month within a drip.

Currently, this app is only available for iOS devices. You cannot log in to their websites so you need to register from within the app. Not to worry. It is free after all.

You will then be sent a PIN through your mobile device in order for you to unlock the account and continue using dripthat.

Dripthat still has social media elements incorporated into its system. You can follow, send messages with your followers, post photos and videos and schedule them.

Creating a drip is easy. Simply choose a photo or video or groups of them and set a defined time on how long you want to spread them out.

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They also have a few filters on hand to enhance your desired resulting photo. I am sure more filters will be on their way. Crop, adjust and put on some effects. Your final photo will depend on your creative tastes.

And that’s it! Pretty easy and I like the fact that the app’s color theme is very soothing to the eyes.

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They also have a special section called Drip Worthy. These are drips where dripthat considers to be appropriate for general consumption.

All in all, the best dripthat feature that I like is that it enables me to share and receive moments in groups rather than one at a time.

The app is pretty tiny but it packs a slew of other features that make the viewing experience dripping good.

You should dripthat too and explore it!

This information is on behalf of dripthat.


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